FAQs

Q?

Does Digital Systems deliver all over Australia?

A.

Yes, Digital Systems Network Australia can deliver all over Australia. Please let your account manger know when placing an order and we will quote you on a freight charge that fits in with your budget.

Q?

What is the process and how can I buy from Digital Systems?

A.

This is a great questions and we get asked this allot. As you could imagine Digital Systems is a Trade Company. What this means is that you require to have some prerequisites before purchasing off us. like an ABN number and a Security License. This is to insure the workmanship of the job and make sure that it gets installed by the Security Laws of Australia.
Contact one of our Account Managers and we will best walk you through what needs to be done to get an account with us.

Q?

Can I open an account and get a 15 day or 30 day Credit Limit?

A.

Digital Systems takes their business serious and when it comes to working with trade we understand exactly how hard it is to pay up front for orders that could cost thousands. Digital Systems allow Credit applications under very strict agreements and after a prolonged time of working with a business relationship for greater the 3 months with consecutive monthly budgets.

Q?

Does Digital Systems provide Onsite Warranty?

A.

In allot of cases Digital Systems Network Australia understands that when you have a high profile site you require the site to be operation 24 Hours 7 days a week, but working with technology can some times have its moments. This is why Digital Systems can offer a special added rate to make sure your customers get limited down time possible. All our technicians are equipped and are trained with all of our products inside out and know the most accurate way to solve any problem faced. Most warranties can be resolved on the spot if the customer brings it back to base as we have all parts required to change it on the fly if required and depending on what the fault could be.

Q?

How long does the process take of joining the Digital Systems Network Australia?

A.

Joining our network is very simple all you need to do is read, complete and acknowledge our terms of trade and one of our account managers will get in contact with you to finalize the process. Once this is completed you can use all our resources. including our support knowledge of IP CCTV, Wireless Networks, Medium & Large Networking requirements, Security Systems, Computers, Servers and Cloud Applications.

We are here and ready to help.

Q?

Can Digital Systems order products that are not listed in the products listed on there Website?

A.

Digital Systems works with many different vendors and products, even though we only list a handful of products on our website in actual fact we can specially order nearly any brand, make and model of any device. The reason for this is because most of our suppliers are vendors that deal with the biggest retails in Australia so we can get our hands on virtually anything that's Digital.

Q?

How many years Warranty does Digital Systems offer ?

A.

Digital Systems back all their products with a 2 Year factory warranty.